About Us

About Us

About Us

Our Mission: To Humanize Healthcare

Urgently prides itself in humanizing healthcare by providing technologies that are transparent, efficient, and easy-to-use for all parties involved. Unexpected medical needs are stressful enough for patients and providers, so we strive to streamline and simplify the last-minute, unplanned medical process.

How Urgently Came to Be

Imagine you’re at work and you receive a call from one of your relatives exclaiming that your mom was found unconscious in the bathroom. Your family rushes her to the nearest hospital as you sprint out of work almost in tears to meet them there. You arrive at the hospital about an hour later and, upon arrival, you are shocked to hear your mom still has not been seen—no test, no scans, nothing.

You begin to question the efficiency of emergency rooms and start to think: “there’s got to be a better way.” Time passes—seconds become minutes, minutes become hours, and before you know it, you’ve been waiting more than 8; and you’re not alone. The waiting area is full of faces—other walk-ins waiting to be seen.
After a frustratingly long wait, your mom decides it’s time to go home. “I am fine,” she asserts. But is she?

Luckily, our founder’s mom survived the experience and has recovered. But this experience was unacceptable. And it turns out this case was not unique to our location. It was then that our founder decided it was time to create a solution that allows everyone to prepare for and better their treatment during medical emergencies.

​And thus, Urgently was born!

OUR TEAM

Chris Castro

Founder, Chief Executive Officer

An inquisitive tech connoisseur, Chris takes nothing at face value, and always questions the way things work to improve people’s lives and increase efficiency. A business man and tech-junkie, Chris has experience in the marketing, information technology, and customer service industries, having worked with companies such as Salesforce, Microsoft, Riddle & Bloom, Square Root Creative, and TechDad. Chris’ education has ranged from engineering, to health sciences received his B.S. from Fordham University, and most recently, his M.B.A. in IT Management from Western Governors University.

Dev Cham

Chief Technology Officer

Our multifaceted CTO, Dev Cham, with an ideal blend of technical knowledge and leadership ability to command expert and efficient software product development. Highly seasoned in building and launching innovative digital products while promoting and succeeding with new business ventures. Dev is a principal inventor for 4 US Patents.

OUR TEAM

Chris Castro

Founder, Chief Executive Officer

An inquisitive tech connoisseur, Chris takes nothing at face value, and always questions the way things work to improve people’s lives and increase efficiency. A business man and tech-junkie, Chris has experience in the marketing, information technology, and customer service industries, having worked with companies such as Salesforce, Microsoft, Riddle & Bloom, Square Root Creative, and TechDad. Chris’ education has ranged from engineering, to health sciences received his B.S. from Fordham University, and most recently, his M.B.A. in IT Management from Western Governors University.

Dev Cham

Chief Technology Officer

Our multifaceted CTO, Dev Cham, with an ideal blend of technical knowledge and leadership ability to command expert and efficient software product development. Highly seasoned in building and launching innovative digital products while promoting and succeeding with new business ventures. Dev is a principal inventor for 4 US Patents.

OUR ADVISORS

Carlos Gomez

Advisor

Carlos is a committed and valued professional with the ability to identify areas of need and opportunity. In his current role as Director of Learning and Development at FreshDirect, Carlos was a key member in designing and launching a state-of-the-art facility valued at over $500 million. He has deployed software applications, overseen on-boarding processes, and has coordinated training for over 3,000 employees. Additionally, Carlos has created value for other companies he has partnered with previously, including JP Morgan Chase, HSBC Bank, DirectBuy, and Momentum Education.

Ivelsy Ulerio

Advisor

With over 7 years of experience in the healthcare industry, Ivelsy is a critical member of the Urgently team. In her previous ventures, she has developed processes to alleviate hospital admissions in major New York City hospitals by over 20%. She has worked with Governor Cuomo to enhance the medical care of undocumented patients through the Golden Door initiative. Ivelsy has also lead hospital policy implementations to ensure compliance with Federal and State regulations, including HIPAA and OSHA. During her spare time, Ivelsy participates in a local television program called “Punto de Vista” (Point of View), where she aims to create community and social awareness about common healthcare topics. Ivelsy’s life goal is to develop and sustain culturally competent projects that work to nurture and inspire all cultures to make informed decisions to achieve and maintain their health.

Nicole Sharpe

Advisor

Nicole is a visionary leader who provides consultant services to nonprofit organizations and businesses in the United States and Caribbean region. Specializing in raising money to support and strengthen her clients, she has raised $17 million in six months for a community college; $10 million in 18 months for a Caribbean university; and $2 million in 30 days to establish a celebrity Foundation to mention a few. Nicole is dedicated to creative visioning and transformative change; she brings strategic expertise and innovative solutions to her work. She has a master’s degree in Public Administration from New York University.

David Ogando

Advisor

Excited to assist families in his community learn and grow, David started a day care facility soon after having received his bachelors degree from The City College of New York. But his ambition continued to drive him to assisting families outside of his daycare as well. Through his career, David has partnered with agencies such as Catholic Guardian Services, AccentCare, and Premier Home Health Care and is highly regarded for his compassion and ability to assist patients and reunite families. It was through these experiences that David realized a great need for better education and access to prompt quality care–the type Urgently will assist hospitals and urgent cares with providing.

OUR ADVISORS

Carlos Gomez

Advisor

Carlos is a committed and valued professional with the ability to identify areas of need and opportunity. In his current role as Director of Learning and Development at FreshDirect, Carlos was a key member in designing and launching a state-of-the-art facility valued at over $500 million. He has deployed software applications, overseen on-boarding processes, and has coordinated training for over 3,000 employees. Additionally, Carlos has created value for other companies he has partnered with previously, including JP Morgan Chase, HSBC Bank, DirectBuy, and Momentum Education.

Ivelsy Ulerio

Advisor

With over 7 years of experience in the healthcare industry, Ivelsy is a critical member of the Urgently team. In her previous ventures, she has developed processes to alleviate hospital admissions in major New York City hospitals by over 20%. She has worked with Governor Cuomo to enhance the medical care of undocumented patients through the Golden Door initiative. Ivelsy has also lead hospital policy implementations to ensure compliance with Federal and State regulations, including HIPAA and OSHA. During her spare time, Ivelsy participates in a local television program called “Punto de Vista” (Point of View), where she aims to create community and social awareness about common healthcare topics. Ivelsy’s life goal is to develop and sustain culturally competent projects that work to nurture and inspire all cultures to make informed decisions to achieve and maintain their health.

Nicole Sharpe

Advisor

Nicole is a visionary leader who provides consultant services to nonprofit organizations and businesses in the United States and Caribbean region. Specializing in raising money to support and strengthen her clients, she has raised $17 million in six months for a community college; $10 million in 18 months for a Caribbean university; and $2 million in 30 days to establish a celebrity Foundation to mention a few. Nicole is dedicated to creative visioning and transformative change; she brings strategic expertise and innovative solutions to her work. She has a master’s degree in Public Administration from New York University.

David Ogando

Advisor

Excited to assist families in his community learn and grow, David started a day care facility soon after having received his bachelors degree from The City College of New York. But his ambition continued to drive him to assisting families outside of his daycare as well. Through his career, David has partnered with agencies such as Catholic Guardian Services, AccentCare, and Premier Home Health Care and is highly regarded for his compassion and ability to assist patients and reunite families. It was through these experiences that David realized a great need for better education and access to prompt quality care–the type Urgently will assist hospitals and urgent cares with providing.

OUR PARTNERS

Smartly Built Inc.
Smartly Built Inc.Partner
Established in 2014, Smartly Built brings together a highly skilled and passionate team of product designers, software engineers, and business industry veterans from the telecom and internet industries. Experts in translating business strategies into scalable software system architectures, Smartly Built holds laudable achievements and experiences gained from working with Fortune 500 companies.