Last Updated: August 1st, 2021
Collection and Use of Your Personal Data
Types of data Urgently Health collects to provide the best Services possible include:
• Personally Identifiable Information (“PII”)
• Protected Health Information (“PHI”)
• Healthcare Provider Search and Visitation Information
• Account and Profile Information
Personally Identifiable Information
PII refers to any information that permits the identity of an individual to be directly or indirectly inferred, including any information that is linked or linkable to that individual, regardless of whether the individual is a U.S. citizen, lawful permanent resident, visitor to the U.S., or employee or contractor to the Department. You can use Our Services without sharing personally identifiable information; however, to use specific features, providing Your PII will be required. We will collect any PII from or about You that You choose to provide to us or that may be provided to us through Your health care provider, including, but not limited to, Your name, birthdate, physical address, email address, and mobile telephone number.
Protected Health Information and the Health Insurance Portability and Accountability Act (HIPAA)
By using Our Services to visit or otherwise communicate with a healthcare provider, We will provide some of the information You have provided to Urgently Health to that healthcare provider. Under HIPAA, protected health information is individually identifiable information relating to the past, present, or future health status of an individual that is created, collected, or transmitted, or maintained by a HIPAA-covered entity in relation to the provision of healthcare, payment for healthcare services, or use in healthcare operations. Some of this health information includes, but is not limited to, diagnoses, treatment information, medical test results, and prescription information. Urgently Health may also collect PHI from Your healthcare provider or other authorized third parties when they submit such information through Our Services.
Urgently Health will only use or disclose PHI as required or permitted by applicable federal and state laws, including HIPAA, and in accordance with any contractual obligations that We may have with Your healthcare provider. If We share Your PHI with any third parties, including, but not limited to, Our suppliers, only the minimum necessary information will be shared to properly provide and maintain Our Services, requiring that these third parties agree to use and disclose Your PHI only as required or permitted by applicable laws.
Health Care Provider Search and Visitation Information
Account and Profile Information
To create an Urgently Health account using Our platform, You will need to submit Your first and last name, mobile telephone number, and email address. The information You submit when first creating an account will be used for Your Urgently Health profile. You may also choose to include additional information in Your profile, including, but not limited to, health histories (surgeries, allergies, etc.), insurance information, primary care physician information, and lifestyle information.
Additional Information Collected
• Account Activity
• Location Information
• Data Collected by Our Servers
• Data Collected by Our Analytics Tools
• Data Collected by Cookies
Urgently Health collects information on how You use Your account. Data that may be collected includes, but is not limited to, health care providers You choose to visit and the reasons for those visits.
Data Collected by Our Servers
The servers used to run Our Services may collect data pertaining to You, Your equipment, software, and methods You use to access the internet and Our Services. Some of the data We collect includes, but is not limited to, Your internet protocol, Your internet service provider, Your geographic location, Your browser type, and Your browsing habits while using Our Services. Urgently Health may use this data, but is not limited to, ensuring server and service functionality, to generate statistical information, including data analysis and usage patterns, to maintain and enhance digital security, and to make improvements to Our Services. Our suppliers may also collect information about Your use of Our Services as well.
Data Collected by Our Analytics Tools
Data Collected by Cookies
Additional Use and Sharing of Data
Communication with You
Urgently Health may use Your PII and other data to create anonymous aggregate data on Our Users, without revealing the identity of individual Users. Aggregate data is used to understand Our Users’ needs, determine demographics and usage patterns, and to improve Our Services.
Under certain circumstances, Urgently Health may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Links to Other Websites
Security of Your Personal Data
The security of Your Personal Data is important to Us; however, no method of transmission over the internet, or method of electronic storage, is 100% secure. While Urgently Health uses encryption technologies in the transmission of Your Personal Data, and security-enhanced servers, We cannot guarantee its absolute security.